In accordance with European Regulation 2016/679 of 27 April 2016
(Called "General Data Protection Regulation" or GDPR)
This charter for the protection of personal data (hereinafter: the "Charter") describes the commitment of the ANDALUCIA-ORO.COM Website owned by CAPA DIFFUSION SLU - Spanish Fiscal Domicile Company: Villa Limon tree 2, Calle Aljambra 04800 ALBOX (Almeria) Spain, represented by Mrs Roux Catherine Alberte Joseph, with the number CIF B17821505 registered in the Commercial Register of Girona (Spain), information of e-mail address firstname.lastname@example.org by Mrs Roux Catherine Alberte Joseph as controller in respect of privacy and the protection of personal data of its users. This Policy has been drafted to enable you to be aware of the practices and conditions under which www.andalucia-oro .com collects, uses and stores your personal data (hereinafter: the "Data").
You will find the description of the various data that we can collect and process or you can send us when you access and / or use the website https: //www.andalucia-oro .com (the "Site") which are sold our products. The term "Site" refers only to the website https: //www.andalucia-oro .com
Given the constant evolution of laws and regulations on technology and the protection of personal data, it is likely that this Charter will be updated. If you are a user of the Site, you will be informed of any changes by mail.
Should any of the clauses of the present Charter be declared null or contrary to the regulation, it will be considered unwritten but will not entail the nullity of the other clauses of this Charter.
This Charter applies to the Data collected:
- Via the simple navigation on the Site
- Via the mails exchanged between ANDALUCIA-ORO.COM , and you or any other electronic mail tool
- When you create a user account on the Site
- When you place an order on the Site
- When you subscribe to the Site Newsletter (the "Newsletter")
It does not apply to information collected by any third parties or through websites managed by them, including through applications or content (including advertisements) redirecting the user to the Site. We thank you for reading carefully the Charter concerning the processing of your Data and we inform you that the navigation on our Site necessarily implies the acceptance of this Charter. If the latter does not obtain your membership, we invite you to leave our Site. It is your responsibility to check that the Data communicated to ANDALUCIA-ORO.COM , are in conformity. If necessary, you have the possibility to correct and update them from your "My account" space
1. WHAT DATA ARE COLLECTED BY ANDALUCIA-ORO.COM ,?
Depending on the nature and purpose of your interaction with ANDALUCIA-ORO.COM , (creation of a user account, subscription to the Newsletter, contact information forms, as well as during possible telephone exchanges) we are likely to collect the following data:
- Your email address will necessarily be required if you want to create a user account, contact us via the contact forms and / or receive our Newsletter
- Data about your identity such as your name, first names, email address, postal addresses and telephone numbers may be required
- Navigation Data: Data about how you use the Site including: IP address, browser used, browsing time, search history, operating system used , language and pages viewed
- Data concerning your visits to the Site, including traffic data, log files and other data or communication resources that you use while accessing the Website.
- Order Data: Your mailing address is required for billing purposes. In the same way, your bank details, PayPal, or other financial partner will have to be informed to proceed to the payment of your order
- Data about the use of social networks when you use the features.
2. HOW ARE YOUR DATA COLLECTED?
3. WHY ARE YOUR DATA COLLECTED?
If you are a simple user, we collect your Data for:
- Send you our Newsletter and / or personalized commercial offers if you have consented
- Manage orders and execute the contract
- Ensure the security and traceability of site purchases
- Send you information about your account (including purchase invoices, order history)
- Manage your requests addressed via the contact page
- Allow you to leave an opinion on the products and / or the Site
- inform you of changes concerning the Site or our offer of products and services
- Respect our rights and obligations stipulated in the contracts concluded with users as well as for any other legal purpose.
- To secure your browsing and enhance your user experience, including recognizing the username and password you have already provided so you do not have to fill them out on every page of the Site where these are required. The refusal of these will prevent any order on the Site (Identification impossible).
- Analyze traffic and data on the Site to measure the number of users of the Site, make it easier to use and ensure its ability to respond quickly to your requests.
Refusal to fill in the form (s) of the Site may block access to certain pages, particularly those relating to the ordering of products or services.
4. WHO PROCESSES YOUR DATA?
Your data is processed by ANDALUCIA-ORO.COM staff and employees , in charge of:
- Site Management (Orders and Shipments)
- Support management, to answer all your questions
- Billing management.
In addition, as part of our activity, and for processing purposes, your Data may be communicated to subcontractors, service providers or other third parties, and in particular:
- CAJA MAR Bank
- Emailing service
- Carriers (La Poste, Colissimo, Gls ...)
- Accounting Services
- Tax Services
- Red Sys Servired Virtual TPE
Each of its stakeholders respecting a confidentiality agreement concerning the use and processing of personal data.
For payment management and to facilitate the experience of its users, ANDALUCIA-ORO.COM , offers the following payment methods to make purchases on the Site:
- Online payment by Credit Card (Carte Bleue, Visa Card, Eurocard / Mastercard) managed by Servired red sys
- Online payment by PayPal
- Payment by bank transfer
ANDALUCIA-ORO.COM , has no access to your credentials and credit card numbers. All transactions are secured using SSL encryption, ensuring both the identity of the payment institution and the confidentiality of the data.
For the sending of our Newsletters, our emailing campaigns are managed through the internal services of our Emailing module site.
All of the aforementioned subcontractors, service providers, Partners, or other third parties are constrained by contractual obligations to respect the confidentiality and protection of the Data and to treat them solely for the purposes for which we are transmitting them.
Your Data may be transferred to any buyer or other successor in the event of a merger, assignment, reorganization, reorganization, dissolution or other sale or transfer of some or all of the assets of ANDALUCIA-ORO.COM , due to uncertainties or bankruptcy, liquidation or other processes in which the ANDALUCIA-ORO.COM User Data are among the transferred assets.
Finally, we are also likely to disclose your Data:
- to comply with any mandate required by applicable law, including governmental and regulatory requirements
- if we believe that the disclosure is necessary or required by the protection of the rights, property or security of ANDALUCIA-ORO.COM of its customers or other stakeholders.
This potential disclosure includes the exchange of information with other companies and organizations for the purpose of protection against fraud and counterfeiting.
The Site may contain links to various social networking sites and platforms maintained on third-party servers by persons or organizations over which ANDALUCIA-ORO.COM has no control. Therefore, we can in no way be held responsible for how your Data will be stored or used on the servers of these third parties. We advise you to read the applicable personal data protection charter of each third party website that you access through the Site in order to assess how your Data will be used.
5. HOW LONG WILL YOUR DATA BE CONSERVED?
ANDALUCIA-ORO.COM , keeps your Data only for the duration necessary for the purposes set out in Article 3. This retention period is not the same according to the Data in question, the nature and purpose of the collection being likely to vary this duration. Similarly, some legal requirements impose a specific retention period.
When you subscribe to the Newsletter, we keep your email address until you unsubscribe.
When you make contact with ANDALUCIA-ORO.COM , thanks to the form of contact or that you communicate with us by telephone, your data can be preserved:
- up to one (1) year from the last contact if you do not have a customer account or order made on the Site.
- up to ten (10) years (Legal period) from the last order made on the Site, if this information concerns this order.
- In all other cases, the shelf life of these exchanged Data may not exceed one (1) year.
Regarding your user account, all of your billing data is retained for ten (10) years from the date of purchase even if you have made a request to deactivate your user account .
If you request a deletion of Personal Data, your user account of the Site will be deactivated and anonymized, then completely deleted at the end of the aforementioned periods from the day you made the request. Finally, with regard to data collected by means of cookies or tracers, they will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for others. Beyond the above mentioned retention periods, your Data will be anonymised to be kept for exclusively statistical purposes.
6. HOW ARE YOUR DATA PROTECTED?
Your data is stored on a secure server and protected by a firewall and antivirus. We have put in place technical and organizational measures to ensure the security and confidentiality of your Data against accidental loss and unauthorized access, use, modification and disclosure. Given the peculiarities inherent to the Internet, it is however impossible for us to guarantee the optimal security of the exchanges of information on this network. We strive to protect your Data, but we can not guarantee the absolute security of the information transmitted to the Site. You agree that you transmit your Data at your own risk. We can not be held responsible for any breach of the privacy settings or security measures in place on the Site.
As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password that allows you to access your user account. Do not disclose it to third parties. Also, be careful when you disclose information in the public sections of the Site, which can be viewed by any user of the Site.
7. WHAT ARE YOUR RIGHTS?
You can choose how the Data you transmit to us is used:
- You can browse the Site without providing Data. In this case, you will not be able to use certain features of the Site and, in particular, make purchases (if you are a mere user) and / or downloads on the Site.
- You can refuse to provide your bank details or PayPal and / or your postal addresses. In this case, you will not be able to make a purchase on the Site
- You can decide to no longer receive the Newsletter and our personalized offers: you just have to log in to your user account on the Site or click on the link in the email sent to you.
In any case, you can access your user account at any time to view or update your Data and unsubscribe from our Newsletter if you were registered. In accordance with the provisions of the regulations applicable to the protection of personal data, in particular the European Data Protection Regulation 2016/679 (the "RGPD") and the Act of 6 January 1978 No. 78-17 "Informatique et Libertés" and its modifications, you have a right of access and a right of rectification on your Data.
In addition, subject to the conditions provided for by these regulations for the exercise of these rights, you benefit from:
- A right to the erasure of your Data (except accounting data whose retention of 10 years is required by the French law - article L123-22 of the commercial code)
- A right to limit the processing of your Data
- Right to oppose the processing of your Data for legitimate reasons, in accordance with Article 21 of the GDPR
- A right to portability on the Data you have provided (for automated processing based on consent or performance of a contract)
- The right to withdraw consent, when it has been requested. When the processing of your Data is done on the basis of your consent, you may withdraw it at any time.
You acknowledge, however, that the treatments performed prior to the revocation of your consent remain perfectly valid. You also have a right of objection without cause that ANDALUCIA-ORO.COM , carries out an analysis of your Data to share them for marketing purposes.
However, in accordance with article 12.6 of the RGPD, for the exercise of these rights, ANDALUCIA-ORO.COM , as responsible for this treatment, reserves the right to ask you to justify your identity. We inform you that the data to justify your identity will be deleted once we have responded to your request. You can exercise these rights by sending an email to email@example.com or to the following address:
ANDALUCIA-ORO.COM , - CAPA DIFFUSION : Limon Tree Villa 2, Calle Aljambra 04800 ALBOX (Almeria) Spain
We have a period of one month to respond to any request relating to the exercise of your rights. This period may be extended by two months because of the complexity or the large number of requests.
8. STORAGE OF DATA COLLECTED BY ANDALUCIA-ORO.COM,
The Data collected in connection with the use of the Site are stored exclusively on a server located in Europe (France ), hosted by OVH HISPANO SLU - C / Alcalá 21, 5ª planta, 28014 Madrid (España) CIF: B83834747 - Inscribed in the Registro Mercantil de Madriden 1954, book 0, folio 77, sección 8, Hoja M-342678